We will only use personal information about you:
We do not sell or rent your personal information to third parties. Users of the Website can contact us at firstname.lastname@example.org to ask about their personal information.
Before you can submit a question on LawSpot, we require your email address so that we can notify you when your question has been answered. This will never be published online or shared with our lawyer volunteers - your identity will be protected at all times. We also need to know which region you live in so that we can connect you to community legal services convenient to you.
As part of the lawyer registration process, we require lawyers to provide us with their name and work email address so that we can verify that they hold a current practising certificate. The identity of lawyer volunteers will not be disclosed to the public. The answers of volunteers are published under the name of the partner law firm, lawyer or community law centre who supervises the answer.
We provide you with ways to update your personal account information, including changing your email address and password. We store previous email addresses against your profile to ensure compliance with our Terms and Conditions.
If you are registered with LawSpot, we may send you emails about LawSpot, in addition to our customary question and answer-related communications. We will remove you from our mailing list at your request.
We may also email you to invite you to complete a feedback survey for us once you have had a question answered on LawSpot. The survey may ask you for personal and demographic information on a confidential basis, to be used to improve the LawSpot service. Survey responses will be processed by LawSpot administrative staff and individual responses will not be seen by any of LawSpot’s lawyer volunteers. Data compiled through the survey may be shared by LawSpot with the Ministry of Justice for statistical and budgetary purposes.
Will my question be anonymous?
Yes, your question will be anonymous. When your question is submitted, your email is removed and LawSpot’s administrators will delete any part of your question that contains identifying features about you. At no point will a public user of the Website or a LawSpot lawyer volunteer have access to identifying details about you such as your email address. Only LawSpot administrators will be able to view the question directly as submitted by you online and any personal information about you may only be used by LawSpot for the limited purposes outlined above, in the “Use of your information” section of this policy.
Will my question be published online?
You are responsible for all actions taken with your LawSpot account, email address and password.
It is important for you to protect against unauthorized access to your password and to your computer. Ensure you logout when you have finished visiting the Website, especially if you access the Website from a shared computer.
We use "session" cookies to temporarily store information to help you use the Website. This information is used to deliver the right content to you as you use the Website and avoids unnecessarily asking you to log in. Session cookies expire immediately when you close your web browser.
We also use "persistent" cookies to personalise the user experience, to help protect our members and to provide us with research information (such as how often users visit LawSpot each month). Persistent cookies allow us to track users on LawSpot and help us identify users abusing the LawSpot service. A persistent auto-login cookie is also stored when LawSpot users select the "remember me" option when logging in. The auto-login cookie is removed when the LawSpot user logs out.
We use additional information to do internal research on our users' demographics, interests, and behaviour to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.
Users who login may have their IP addresses recorded. LawSpot will only use this for the limited purposes outlined above, in the “Use of your information” section of this policy.
If you send us personal correspondence, such as emails, or if members of the LawSpot administrative staff send us correspondence about your activities on the Website, we may collect such information into a file specific to you.
If you wish to have your registration removed from our directory for any reason, you may send us an email requesting this.
From time to time, we make changes to our information practices or alter the functionality of our Website. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on our privacy practices.
If you have any questions about our privacy policies or any other matter, please contact us at email@example.com.
Last Updated: 17 June 2012.