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Question Details: I have laid a complaint against the company I work for. The company investigated the complaint and found that my complaint had no substance. However, I don't believe they addressed my complaint properly.
I asked for information relating to the complaint so I could go through it and point out the errors in their investigation but they invoked 'company policy' and denied access to any information. Are they allowed to do this?
Filed under Employment Law | 1114 View(s)
Community Law Wellington & Hutt Valley
Yes, in some circumstances information can be withheld.
You do have the right to access personal information the company holds about you, and you have the right to seek correction of that information if it is incorrect. If you and the company disagree about what is accurate, it should be noted that you sought a correction but it was not made.
However there are a number of reasons why the company could decline to let you access information held about you. You can read about these reasons here: privacy.org.nz.
If the company is not willing to let you access or correct your information you can make a complaint to the Privacy Commissioner. Click here to see the Privacy Commissioner's flowchart to help you decide whether that is appropriate: privacy.org.nz.
To discuss this further you can contact the Office of the Privacy Commissioner at privacy.org.nz.
If this complaint is about an employment issue, you may have employment law options, like raising a personal grievance to complain about how this is being handled. Click here for more info: www.communitylaw.org.nz.
Answered 5 Mar 2013. The IMPORTANT NOTICE below is part of this answer.
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